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Front Desk Specialist

Werkstatt360 - Franklin, TN

Do you thrive in dynamic environments, love creating meaningful experiences for others, and have a passion for both hospitality and marketing? Werkstatt360 is looking for a Front Desk Specialist to join our growing team in Franklin—with the flexibility to also work from our Brentwood location.

This role is ideal for someone friendly, tech-savvy, organized, and creative. You’ll be the first face our members and guests see and will play a key role in everything from front desk operations and sales support to managing social media and marketing content.

What You’ll Do:

  • Greet and assist guests and members with professionalism and warmth
  • Answer phone calls, route messages, and handle mail and deliveries
  • Manage daily front desk operations and maintain a polished, welcoming environment
  • Create and schedule engaging content for Instagram, Facebook, and LinkedIn
  • Design flyers, newsletters, and event promos using Canva and ChatGPT
  • Support workspace sales when needed
  • Coordinate member move-ins and move-outs with attention to detail
  • Help plan and execute on-site events and community-building activities
  • Maintain accurate records across platforms and manage vendor relationships
  • Ensure shared spaces are clean, stocked, and organized

What We’re Looking For:

  • 1–2 years of experience in hospitality, front desk, coworking, sales, or customer service
  • Strong marketing skills, especially with social media platforms, Canva, and ChatGPT
  • Excellent organization, time management, and multitasking abilities
  • A people-person with strong communication and interpersonal skills
  • Tech-savvy and comfortable learning new software tools
  • Confident in conducting tours when the General Manager is not available and having light sales conversations
  • A positive attitude, strong sense of initiative, and willingness to wear many hats

Why Werkstatt360?

At Werkstatt360, we don’t just offer office space—we create an elevated experience where professionals and entrepreneurs can thrive. Our boutique-style workspaces are thoughtfully designed to foster productivity, creativity, and meaningful connections. As a team member, you’ll enjoy:

  • A supportive, inclusive company culture rooted in hospitality and collaboration
  • Opportunities to grow your skills in marketing, technology, and sales
  • A beautiful, modern workspace with access to premium amenities
  • Autonomy and trust to take ownership of your role and bring new ideas to life
  • The chance to play a key role in shaping a vibrant, connected member community
  • Variety in your day—with everything from creative marketing projects to customer engagement
  • Flexibility to work across two inspiring locations: Franklin and Brentwood

We’re a growing brand with a big vision, and we’re looking for passionate individuals who are excited to grow with us.

APPLY NOW