Who We Are

President

Karen Condi

Karen Condi founded Workspace Strategies in 2006. With nearly 20 years of experience in the shared workspace industry, she has built the best team in the industry to execute unparalleled start-up, sales, marketing, finance, technology, and operations activities with a complete understanding of the industry’s best practices to maximize revenues and drive profits.

Condi is a sought-after thought leader and resource to the industry, regularly speaking at events for The Global Workspace Association (GWA), The Alliance Business Center Network (ABCN), Global Coworking Unconference (GCUC), and the Workspace Association of New York (WANY).

Under her leadership, Workspace Strategies specializes in start-up, turnkey development, management take-over, and turnaround projects across North America. The team has opened, acquired, developed, consulted on, and/or managed hundreds of shared workspace properties throughout the United States.   

Condi believes that relationships are the key to a successful business and is proud to have a long list of “raving fans”.  Prior to founding Workspace Strategies, Condi served as a Regional Manager as well as Corporate Sales and Training Director for a nationally recognized shared workspace company.

Condi graduated from Eastern Kentucky University with a degree in Finance and Business Management and holds a KY Commercial Real Estate License.

VP of Sales and Development

Ja-Ann Peterson

Ja Ann Peterson joined Workspace Strategies in 2013 to oversee the daily sales and operations in one of our managed locations.  With 15 prior years of experience in the Asset Management industry, Peterson gained a vast degree of experience in management, sales, training, and development, making for an easy transition to the shared workspace industry. Within a short period of taking on this role, she was able to exceed sales projections, while decreasing expenses which contributed to a significant improvement in her center’s bottom line.

She also managed to improve staff and member morale at the same time. This location quickly became our highest profitable managed location.  In 2016, she was promoted from General Manager of one location to VP of Sales and Development overall managed locations.  Today, we are experiencing above 95% occupancy with strong profits in all of our managed locations due to Ja Ann’s keen ability to manage and execute.

With an “always say yes” attitude, Peterson is constantly evolving her processes, and developing new ways to take care of the individual needs of each member while staying focused on the bottom line. Her infectious personality, attention to detail and creative insight makes her a natural for this ever-changing competitive industry.

Peterson graduated from the University of Mississippi with a degree in Advertising.

Systems Support Manager

Mary Ann Walthers

With 20 years of experience in the shared workspace industry, Mary Ann Walthers has managed the operational systems and complete technology migration for multiple locations with the highest degree of expertise.  She has been the project manager for various different VoIP platform installations over dozens of markets. Prior to joining Workspace Strategies, Walthers oversaw all operational and technology systems for Rockefeller Group Business Centers. She was the first person in the industry to set up a dedicated call center catered to the shared workspace industry. Here, she was responsible for hiring and setting up all the technology, along with managing the call center which made her the perfect fit for our industry-specific call center, PROS.

With Walthers’ proven management skills and keen attention to detail, Workspace Strategies is able to execute flawlessly on all technology and systems support tasks for the centers we manage as well as provide consulting support for many others.

Walthers graduated from Marshall University with a degree in Business Management.

Director of Operations

Jason Tiemeier

With over 15 years of experience in the shared workspace industry, Jason Tiemeier has been responsible for sales, marketing, and management of multiple locations across several markets for three nationally recognized shared workspace providers. Tiemeier joined Workspace Strategies in 2017 to take on the responsibility of managing all aspects of marketing for the Company.

In 2020, Tiemeier was promoted to Director of Operations. Tiemeier focuses on the overall growth and management of the company’s employee recruiting and retention program.  His positive attitude and willingness to go to any length to execute, have made Tiemeier a great fit for Workspace Strategies.

Tiemeier graduated from the University of Kentucky with a degree in Integrated Strategic Communication.

Accounting Assistant

Sandi Anderson

Sandi Anderson serves as the Accounting Assistant at Workspace Strategies. With over 20 years in the shared workspace industry, she brings a diverse toolkit to the team including skills such as training and customer relationship management.

During her time in the industry, she has been involved with the opening, training, and operations of more than 80 shared workspace locations nationwide. Anderson previously served as operations coordinator for a national serviced office provider which had been acquired by an industry leader.

Anderson’s industry knowledge, attention to detail, and eager-to-help attitude make her a valuable asset to not only our team in Accounting but also to the Workspace Strategies team as a whole.

Office Manger

Nikki Browning

Nikki Browning, a Madisonville native, accepted the position of office manager of Workspace Strategies in 2022 after several years in the beauty and health industry. This is the second stint of Browning with the coworking consulting firm. Previously, she served as the business development manager.

“I love customer service and helping coworkers and clients in every way,” Browning said. “Coming back to Workspace Strategies was like coming back home.”

Browning has resided in Lexington for 22 years. She’s also a mother of two and loves golfing, crime shows, and spending time with friends and family.

Accounting Specialist

Katie McCauley

In the fall of 2022, Katie McCauley joined Workspace Strategies as the company’s accounting specialist. In addition to her six years of accounting experience, McCauley worked in management at various Hilton properties in Oregon, Colorado, and California, and abroad in Surfers Paradise and Darwin, Australia before starting her own hospitality consulting firm.

“Coming from a hotel background, I enjoy supporting our teams in the field and maintaining positive and fruitful relationships with vendors, clients, and owners,” McCauley said.

Born and raised in Portland, Oregon, McCauley is also quite the world traveler. She has traveled to 34 countries altogether. Before she turned 30, McCauley had already visited 30 different countries with her favorites being Japan, Jordan, Cambodia, and the Netherlands.

McCauley graduated from Northern Arizona University with a Bachelor of Science and an International Business degree.

Marketing Coordinator

Baylee Lanter

Baylee Lanter serves as Marketing Coordinator at Workspace Strategies. She received a bachelor’s degree in business administration from Eastern Kentucky University in 2022. She returned in the fall to achieve her master’s from the MBA program while she competes in her fifth year of soccer. Throughout her time as a student-athlete, Lanter has gained knowledge and experience on how to be a team player as well as a solid leader who can perform under pressure.

She previously worked in the restaurant business for upwards of six years, during which she strengthened her problem-solving, hospitality, and communication skills. All of this previous experience makes Lanter a valuable addition to the marketing department.

Operations Intern

Alli Condi

Alli Condi serves as the Operation Intern for our corporate team at Workspace Strategies. She is currently in her senior year of high school at Frederick Douglass. Upon graduation, Condi plans on attending an SEC school to continue her cheerleading career while pursuing a business degree with a concentration in marketing. Through her time as a student-athlete, she has gained knowledge and experience of what it takes to be a part of a team and perform under pressure.

Condi is a very organized, hard-working leader, bringing an important aspect to our team and giving her a very bright future. Working at Workspace Strategies has allowed her to develop an understanding and practice of the business world. The focus of her internship is to allow Condi to discover what she wants to do in the future.

Nicole Keen

Nicole Keen serves as Team Lead for our Professional Receptionist Outsourcing Service (PROS). She started at Workspace Strategies in July of 2021 and was promoted later that year to Team Lead. She has four years of customer service and phone answering experience. Born and raised in Virginia, Keen has a bachelor’s degree from Mary Baldwin University and is working on obtaining her master’s from Southern New Hampshire University.

Keen’s attention to detail, strong work ethic, and ability to collaborate with her team and customers are what make Keen both a wonderful receptionist and leader. She loves having the ability to meet and talk with people across the country which stems from her passion to explore and learn new things.

Miasha Madison

Miasha Madison is a part of the Professional Receptionist Outsourcing Services (PROS) department. She began working for Workspace Strategies in October of 2021. She previously attended Kentucky State and is now working on a bachelor’s degree from BCTC. Madison has accumulated 7 years of customer service as well as 5 years of phone answering service.

With her superb communication skills and professionalism, she is a wonderful resource to monitor incoming calls. Madison loves working for our PROS department because it gives her the ability to meet new people and learn new things that can be used in everyday life. She loves the family environment here at Workspace Strategies and is proud to be a part of our growing team.

Kaylin Campbell