Telephone Receptionist (Part-Time)

Telephone Receptionist

We are seeking professional customer service-focused individuals to answer telephone calls using a busy multi-line phone system. This position entails answering a computer-based telephone system, serving customers by fulfilling requests, and maintaining our caller database.

The ideal candidate is available to work Monday through Friday with hours between 10 am and 7 pm. Flexibility for additional coverage is preferred when necessary, and the position would not require working nights or weekends.

Job Responsibilities:

• Able to work a shift of 12 pm to 4 pm Monday through Friday, with flexibility to work additional hours when needed
• Answer multiple calls in a fast-paced environment while maintaining composure and professionalism.
• Serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining the database.
• Deliver excellent customer service, always maintaining a pleasant and friendly attitude over the phone and in written communication.
• Maintain the database at all times.
• Keep equipment operational by following established procedures; reporting malfunctions.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Bilingual English/Spanish is preferred, but not required.

About Workspace Strategies

Shaping businesses for growth and success is at the core of what we do, but our clients are at the heart of what we do. As a coworking/shared workspace management and consulting firm, our team of industry experts provides a wide range of services that will help drive your company’s revenue and achieve a maximum return on investment.

By looking at the totality of your operation, we are able to assess and interpret viable, measurable results no matter the situation. We believe in working collaboratively with our clients to develop innovative and meaningful solutions that help keep you a cut above the rest.

We create an exclusive, customized blueprint to drive maximum success and help you fully achieve your vision. Our keen attention to detail, coupled with the industry’s best practices, will ensure your business is running seamlessly from top to bottom.