As 2015 draws to a close, it’s time to start making your New Year’s Resolution list. If you’ve contemplated adding “Starting Your Own Business” to that list, then let me…
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So far my Business Center Best Practice Series has featured tips to better serve the professionals that use workspace industry services. Don’t be misled by the word “Upsell” in the…
In the workspace industry, the site tour is the most valuable piece of sales collateral. Follow these steps to take the efficacy of your tour from average to excellent. …
One of the most enjoyable aspects of my consulting work is assisting my clients with site selection for a new serviced office center. Usually, I work with office property owners to…
The term “solopreneurship” describes businesses started and sustained by one person. However, when solopreneurs use serviced office centers they are not alone. In an earlier blog post, we shared the…
Earlier in the Business Center Best Practices Series, we did a post on upgrading customer service to customer care. “Make Client Communication Your Priority” was one of the points that…
Music: “Fretless” Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/
The serviced office industry is driven by advancements in technology. We’re able to offer remote receptionist services because of the advent of voice-over-IP (VOIP). We can easily schedule our meeting…
Internet marketing experts agree that online reviews on websites like Yelp, Facebook, and Google can do a lot to boost your search engine optimization and drive more traffic to your…
CRM stands for Customer Relationship Manager, and using one is essential to success in the serviced office industry. When we do not accurately track various customer data, we lose the…
