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192 articles
Business Center Best Practices: Key Skill Sets for Business Center Managers
In our blog post, “ 5 Keys to a Successful Serviced Office Company ,” Key Number One stressed the importance of filling the role of the Business Center Manager (BCM). Here, I’ll sh…
Read articleBusiness Center Best Practices: 3 Key Metrics to Track
Tracking and measuring is often pegged as a low rung priority among many business owners no matter the industry. However, within the serviced office industry, we stand only to gain…
Read articleSales and Operations Manager Position Open at Workspace Strategies
Sales and Operations Manager Office Suite Strategies – Palm Desert, CA location Job Description We are currently seeking a Sales and Operations Manager to manage Class A executive …
Read articleIs Solopreneurship Your New Year's Resolution?
As 2015 draws to a close, it's time to start making your New Year's Resolution list. If you've contemplated adding "Starting Your Own Business" to that list, then let me be one of …
Read articleBusiness Center Best Practices: Upsell Opportunities
So far my Business Center Best Practice Series has featured tips to better serve the professionals that use workspace industry services. Don’t be misled by the word “Upsell” in the…
Read articleBusiness Center Best Practices: Tours
In the workspace industry, the site tour is the most valuable piece of sales collateral. Follow these steps to take the efficacy of your tour from average to excellent. Use a Scrip…
Read articleWorkspace Strategies Site Selection Process
One of the most enjoyable aspects of my consulting work is assisting my clients with site selection for a new serviced office center. Usually, I work with office property owners to…
Read articleSolopreneurship: Make a Professional Impression with a Serviced Office Center
The term "solopreneurship" describes businesses started and sustained by one person. However, when solopreneurs use serviced office centers they are not alone. In an earlier blog p…
Read articleBusiness Center Best Practices: Email Distribution Lists
Earlier in the Business Center Best Practices Series, we did a post on upgrading customer service to customer care. "Make Client Communication Your Priority" was one of the points …
Read articleVideo: How PROS Works
Music: "Fretless" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/by/3.0/…
Read articleBusiness Center Best Practices: Tech Solutions
The serviced office industry is driven by advancements in technology. We’re able to offer remote receptionist services because of the advent of voice-over-IP (VOIP). We can easily …
Read articleBusiness Center Best Practices: Reviews & Testimonials
Internet marketing experts agree that online reviews on websites like Yelp, Facebook, and Google can do a lot to boost your search engine optimization and drive more traffic to you…
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